Razer
Razer Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Razer has 1.7 star rating from 93 reviews, with only 8% likely to recommend and widespread consumer dissatisfaction about gift cards, refunds, and support responsiveness.
Key Takeaways for Future Customers
- Check Razer reviews and recent feedback before buying gift cards or activation codes.
- Expect delays and rely on documented receipts when requesting a refund or replacement.
- Prepare for limited phone support and heavy use of chat or email for issues.
Negative Feedback / Risk Areas
- Frequent reports of defective or already redeemed gift cards and missing PIN numbers.
- Poor customer service response, long ticket closures, and unresolved refund requests.
- Problems with activation codes, exchanges, and perceived billing or refund failures.
Positive Feedback
Some users note good products and occasional successful resolutions; a minority say they might reuse Razer if support improves.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Razer has 1.7 star rating from 93 reviews, with only 8% likely to recommend and widespread consumer dissatisfaction about gift cards, refunds, and support responsiveness.
Key Takeaways for Future Customers
- Check Razer reviews and recent feedback before buying gift cards or activation codes.
- Expect delays and rely on documented receipts when requesting a refund or replacement.
- Prepare for limited phone support and heavy use of chat or email for issues.
Negative Feedback / Risk Areas
- Frequent reports of defective or already redeemed gift cards and missing PIN numbers.
- Poor customer service response, long ticket closures, and unresolved refund requests.
- Problems with activation codes, exchanges, and perceived billing or refund failures.
Positive Feedback
Some users note good products and occasional successful resolutions; a minority say they might reuse Razer if support improves.
Media from reviews
Menifee, California
Invalid code number
No person will talk with me and I just get referred to an email address or a chat bot that tried to charge me $5.00 to talk with a person!
User's recommendation: NO I will not recommend this company!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Santa Monica, California
The code on the card is need up when I gently scratch it
All the numbers is there is messed up on the card. I need to get those code from my card I cant read it.
Preferred solution: Full refund
User's recommendation: Makes sure to scratch gently
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Plymouth, Plymouth
10 months to get a replacement
January 2025 my mouse has always had problems. I contacted them and being bounced back and forth they now offer me a quick solution. Cut the mouse cable then theyll send me a new one. But wait! The person I am now speaking to has told me a replacement isnt an option now!!!
I have nine cases all for a bloody mouse the same each time, someone new to explain it all to.
Honestly this support service sucks. Round and round they take me with no end in sight.
My mouse is still under warranty so whats the problem?
Its been eleven months. ELEVEN MONTHS!?!!?
What the actual *** razer???
I might as well buy another mouse BUT NOT A RAZER!!!
Preferred solution: Full refund
User's recommendation: Avoid the customer support like the plague.
San Francisco, California
I want my money back for this deal
I was charged for a service that was never completed because of a technical problem that they were not able to swallow because they were unable to solve to solve I was charged my account was charged I need my account refunding the money
Preferred solution: Full refund
Charlotte, North Carolina
I think I am getting scammed I just need to ask one question but no one would answer the phone
Your office is closed when it says your hours you are open but said you are closed why couldn't I speak to someone that they are not answering
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCod for 1.7canell my headphone
Hello Razer Support,
I purchased a Razer headset in 2023 in Iran. Unfortunately, I lost the 7.1 Surround Sound activation code and cannot activate the software.
Here are my product details:
- Serial Number (S/N): HN2121D1340****
- Part Number (P/N): RZ04-0324****-R3M1
- Date of Purchase: 2023
- Country of Purchase: Iran
- Email: ahmadreza19n@***.com
I've been trying for a long time to get the activation code but haven't succeeded. I really love this headset and would appreciate it very much if you could help me receive a new code.
Thank you in advance!
Best regards,
Ahmadreza
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerClaim
Los productos son buenos, pero el soporte es único en inglés. A pesar de eso, creo que me ayudaron y mi código de activación del producto, según será enviado en unas 24 hr.
- Good products
- Suport in english only
Preferred solution: claim my activation code, lost inside the box
User's recommendation: personal coustumers in spanish
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy opinion is negative, i have not resolved anything
Negative, no resolved nothing. and i pay $300 for that three cards and i wanted my money back in my account
Terrible chat experience
Chat option is a joke
First time dealing with this company
Dont waste your time
Do your homework before dealing with companies that dont have a customer care phone number on their website
If they take 72 hours to get back to you that says a lot there alone trust me
User's recommendation: Research company before u end up like me…frustrated
Messed up gift card
Butter, razor gift card and the last few numbers are missing and its like someone had opened it already
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI would like to talk to a human being
I accidentally scratch the back of a card too much and I'm trying to get the numbers I would like to talk to a human
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRecent support
I have tried for the past couple of hours to get support for the problem I have had with the controller from the chat on the website, but each time I get close to the issue, it either disconnects or I get ghosted. The AI-generated responses are infuriating and nonsensical. I would like real human help.
Preferred solution: Full refund
User's recommendation: Don’t use the chat box
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWhen I peeled the back of the card the PIN number came off
Never got a call
I need to talk to someone the PIN number came off when I peeled the label offI dont know how you expect me to write 100 word on something that I need to talk to someone to get the pin number because it came off when I *** on the label you that you put peel label on the label pulled the pin number off come on man is ridiculous 100 words its just a simple they never came off when I feel the way we should have it to where you can get scratch it and it comes off not peel it
User's recommendation: Depends on weather you can fix my problem
The number posted is not for Razer. Don't call.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBroken Razer Mouse
Hey Razer, I got this basilisk v3 and I feel like I got scammed because when i got it, the mouse wheel broke in just WEEKS. Then I just decided to keep the mouse until to the point where it annoyed me too much.
I REALLY need a new mouse so if you could support me, please help me because it really gives me a competitive disadvantage. Razer, I'm also using your Razer Huntsman V4, so thank you for understanding.
If you could give me a new mouse, I would be happy. I can send you some screenshots also, thank you for hearing me out, Forgot to Mention, The Buttons are also broken.
User's recommendation: Just Make Sure To Take Good Care Of It, Or Else It WILL break easily just like mines did.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThis productis a ready regisiered, Ifyou did not register it please pontact Razer Support
This productis a ready regisiered, Ifyou did not register it please pontact Razer Support
Hi,
whe, i try to activate 7.1 tell me this product is already activated,and i buy this headsound from aliexpress 28.54 euro;i live in algeria.
So,please send me a new code to activate it
Série num : HN2121D1340****
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWasn't helped
I need my balance on my gift cards I keep trying to login to get my balance on my two gift cards and it's not letting me do it I need them now as soon as possible
Brands Related to Razer
Companies Similar to Razer
Logitech G
“I bought this thing a couple of months ago from the Walmart site. I did not buy the warranty which would...“
SteelSeries
“for over 3 months i have asked for a cable from this company and now i am being harassed every day with...“
Corsair
“I was not able to receive the holiday discount due to a credit alert. Please call back so I can resolve...“
Logitech
“My G502X's battery stopped holding a charge. No problem, Logitech kindly provided a replacement; all...“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
The 302 number is NOT the number for Razer. The liar who keeps posting this number keeps having it removed by this site.
Don't contact this number.
If you have a problem with a Razer card, you open a support ticket on their website. You do NOT contact some stranger with a random phone number on the internet!