Contact Razer Customer Service
Razer Phone Numbers and Emails
Toll-Free Number:
-
(855) 872-5233Canada/US
Razer Email:
Razer Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Razer Customer Service is rated at 1.8 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Razer is 8558725233. 36% of customers managed to speak with a real person.
The average hold time is more than 30 min. The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as Razer may ask you for the following information to identify you as a customer: first and last name, email or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Razer Customer Service is rated at 1.8 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Razer is 8558725233. 36% of customers managed to speak with a real person.
The average hold time is more than 30 min. The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as Razer may ask you for the following information to identify you as a customer: first and last name, email or phone number.
People call Razer mainly because of cards, product/ service and request for information.
6% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Razer is dpo@razer.com.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
How to Contact Razer Customer Service?
Most Popular Number:
| Total calls: 3 398 | Issues resolved: 90 | Last call: Jan 21, 2026 |
Contact Information
Razer Website:
Razer Help Center:
Corporate Office Address:
Other Info (opening hours):
Locations:
Brazil Office
Av Das Nações Unidas, 12995 10º Andar,
São Paulo,
Sp04578911 Brasil
Germany
Essener Bogen 23,
22419 Hamburg
Singapore
514 Chai Chee Lane,
#07-05 469029 Singapore
China
Room 604 & 605,
Block C, Chamtime Plaza,
No.3, Lane 2889 Jinke Road, Pudong,
Shanghai 201203
Taiwan
4F, No. 69, 71, Sec. 3,
Minsheng E. Rd.,
Zhongshan Dist.,
Taipei City 10478
Razer Customer Service Reviews
No response , customer
Service never contacted me to help solve my problem. With cards purchased. Still waiting.
How Good is Razer's Customer Service?
Summary of Razer Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Razer?
Cards Question:
- “I bought a razor gift card and when they ran to redeem it, they said it was no good. I need an explanation for my money back something”
- “My card”
- “Scratched off pin on cards”
Product/ Service Question:
- “Try putting pin in won't work”
- “Failure to read the PIN number that I had purchased”
- “Purchased a bad card”
Request for Information Question:
- “Find out when my gift card was cashed in”
- “Find out the exact time my razor gold card was cashed in”
- “Speak to Representative”
Account Question:
- “Balance on aanew card”
- “Balance”
- “My code isn’t working”
Refund Question:
- “Refund”
- “Refund on gift card”
- “Want my money back”
Payments and Charges Question:
- “I was charged for a service that was never completed because of a technical problem that they were not able to swallow because they were unable to solve to solve I was charged my account was charged I need my account refunding the money”
- “Overcharging”
- “I was charged 30.00 but only got 20.00 in the card”
Shipping and Delivery Question:
- “Compre una tarjeta y no la activaron”
- “Location where card was used”
- “Non delivery card”
Activation/ Cancellation Question:
- “Activate my card”
- “To activate and pin”
- “Deactivate or suspend gift cards”
Return/ Replace Question:
- “I need to change my shipping address”
- “Correct code”
- “To replace missing pin num ers”
Staff Question:
- “To talk to a customer service representati”
- “Rude representative”
- “Customer service”
Website/ Application Question:
- “Website isn't working need to check balance”
- “I want to order the highest end laptop but your site won't let me”
- “Website”
Other Question:
- “Scammed”
- “My razed gold has been used by a third party”
- “Trying to get another Razor gold that hasn’t been used”
Compare Razer Customer Service To
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